FAQs

Always!

Of course!

Always!

Yes! We're always thinking about what our next juusy scents could be, sign up for emails and follow us on social to be the first in the know for new drops!

We’d love to hear it, DM us on Instagram!

This is a non wax-based deodorant so it's normal for the product itself to be a little watery, especially during first couple uses. We designed the formula this way so it glides smoothly on your skin while hydrating your skin.

juus is an aluminum-free deodorant that is designed to reduce odor-causing bacteria and control odor. Our goal is to help you smell better with all-day odor control, not to stop you from sweating.

Once you've placed your order, you’ll receive an order confirmation email. As soon as we’ve processed & shipped your order, you’ll receive an order tracking email.

We currently only ship to the lower 48 contiguous United States. If you’re interested in juus outside of this area DM us!

We will email you when your order has shipped with tracking info! If you have any additional questions, feel free to email us at hey@juusbeauty.com and share your order number.

This probably means we haven't shipped your order yet but if you’re worried your order has been lost, please email us at hey@juusbeauty.com with your order number to confirm your order status.

Please email us at hey@juusbeauty.com with your order number for help!

Our orders process and ship quickly. We will do our best to modify an existing order if you contact our customer care team by emailing us at hey@juusbeauty.com with your order number but we offer no guarantee that your order will be cancelled or modified.

Oh no! Please email us at hey@juusbeauty.com with your order number and names of the product you accidentally received.

Oh no! Please email us at hey@juusbeauty.com with your order number.

If you would like to process a return or exchange, you may do so within 60 days of your purchase by emailing us at hey@juusbeauty.com with your order number. Check out our return policy for more information.